Terms of service
Welcome to Tolone Beauty. These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, services, and related features (collectively, the “Services”).
Throughout these Terms, the terms “we,” “us,” and “our” refer to Tolone Beauty. The terms “you” and “your” refer to any person accessing our website or purchasing or using our Services.
By visiting our website, placing an order, purchasing a product, or otherwise using our Services, you agree to these Terms. If you do not agree with these Terms, you should not use our Services.
1. Online Store Terms
By using our Services, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you or that you have permission from a parent or legal guardian where required.
You may not use our products or Services for any unlawful or unauthorized purpose.
You must not transmit viruses, malware, harmful code, or any other technology intended to interfere with or damage our website, Services, or systems.
A violation of these Terms may result in suspension or termination of your access to our Services.
2. Products and Services
Tolone Beauty offers beauty, hair, skincare, personal care, cosmetic, beauty accessory, and related products through our online store.
We make reasonable efforts to display product descriptions, photographs, colors, sizes, specifications, and other information accurately.
However, the appearance of colors and products may vary depending on your device, screen settings, lighting, product batch, packaging updates, or other factors.
We reserve the right to modify, discontinue, or limit the availability of any product or Service at any time, subject to applicable law.
Product availability is not guaranteed.
3. Product Information
We make reasonable efforts to ensure that information presented on our website is accurate and current.
Occasionally, product descriptions, pricing, availability, images, promotions, or other information may contain typographical errors, inaccuracies, or omissions.
Where permitted by law, we reserve the right to correct errors, update information, or cancel affected orders when necessary.
If an error affects an order you have already placed, we may contact you regarding available options.
4. Prices
Product prices are displayed on our website and may change from time to time.
We reserve the right to change prices, discounts, promotions, and offers without prior notice, except where otherwise required by applicable law.
The price charged for an order will generally be the price displayed and accepted during checkout, subject to correction of genuine errors as permitted by law.
Shipping charges, taxes, customs duties, and other applicable fees may be added where appropriate.
5. Orders
Submitting an order does not necessarily mean that the order has been accepted.
We reserve the right, where permitted by law, to refuse, limit, or cancel an order for legitimate reasons, including:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraud or unauthorized transactions
- Payment verification issues
- Shipping restrictions
- Errors affecting an order
- Orders that appear to be placed for unauthorized resale or other prohibited activity
If we cancel an order after payment has been collected, we will provide an appropriate refund for the canceled portion of the order.
6. Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information when placing an order.
This includes accurate:
- Name
- Billing information
- Shipping address
- Email address
- Telephone number
- Payment information
You are responsible for promptly updating your information when necessary so that we can process transactions and communicate with you regarding your purchases.
7. Payment
Payments may be processed through third-party payment providers made available through our online store.
By submitting payment information, you represent that you are authorized to use the selected payment method.
We do not guarantee that every payment method will be available for every customer, transaction, or location.
Payment providers may have their own terms, conditions, and privacy practices.
8. Shipping and Delivery
Shipping and delivery are governed by our Shipping & Returns Policy.
Delivery estimates are provided for convenience and are not guaranteed unless expressly stated otherwise.
Delivery times may be affected by shipping carriers, customs procedures, weather, holidays, transportation disruptions, incorrect addresses, and other circumstances outside our reasonable control.
Customers are responsible for providing accurate and complete shipping information.
9. Returns, Refunds, and Exchanges
Returns, refunds, replacements, and exchanges are subject to our Shipping & Returns Policy.
Certain beauty, cosmetic, hair, skincare, and personal care products may be subject to return restrictions for hygiene and safety reasons once opened, used, worn, altered, or removed from sealed packaging.
Nothing in these Terms is intended to limit any mandatory consumer rights available under applicable law.
10. Beauty and Personal Care Products
Our products are intended to be used according to their instructions, labels, warnings, and intended purposes.
Customers are responsible for reviewing product information and ingredients, where provided, before use.
Individual experiences with beauty, skincare, hair care, cosmetic, and personal care products may vary.
If you have known allergies, sensitivities, medical concerns, or other conditions that may affect your use of a product, consider reviewing the ingredients and consulting an appropriate healthcare professional before use.
Discontinue use and seek appropriate advice if you experience an unexpected or concerning reaction.
Information provided through our website is for general informational purposes and should not be considered medical advice, diagnosis, or treatment.
11. Promotions and Discount Codes
From time to time, Tolone Beauty may offer discounts, promotional codes, sales, membership offers, or other promotions.
Promotions may be subject to additional conditions, including:
- Eligibility requirements
- Minimum purchase requirements
- Expiration dates
- Product exclusions
- Usage limits
- Geographic restrictions
Unless otherwise stated, promotional offers cannot be combined.
We reserve the right to modify or end promotions as permitted by applicable law.
12. Intellectual Property
All content available through our website, including our branding, logos, graphics, website design, product descriptions, photographs, videos, text, and other materials, may be protected by intellectual property laws.
You may access and use our website for personal, non-commercial shopping purposes.
Unless you have our permission or applicable law allows otherwise, you may not copy, reproduce, distribute, modify, republish, sell, exploit, or commercially use our protected content.
13. Customer Reviews and User Content
If you submit reviews, photographs, comments, feedback, testimonials, suggestions, or other content through our Services, you are responsible for ensuring that you have the right to submit that content.
You must not submit content that:
- Violates another person's intellectual property or privacy rights.
- Contains unlawful, threatening, abusive, or defamatory material.
- Contains malicious software or harmful code.
- Is intentionally false, deceptive, or fraudulent.
- Violates applicable laws.
Where permitted by law and subject to any additional terms presented when content is submitted, you grant us permission to use content you voluntarily submit for purposes related to operating, improving, and promoting our business and Services.
14. Prohibited Uses
You may not use our website or Services:
- For unlawful or fraudulent purposes.
- To violate applicable laws or regulations.
- To infringe intellectual property rights.
- To harass, abuse, harm, or discriminate unlawfully against others.
- To submit false or misleading information.
- To upload or transmit viruses, malware, or malicious code.
- To collect or track another person's personal information unlawfully.
- To interfere with the security or operation of our website.
- To attempt unauthorized access to our systems or accounts.
- To engage in automated scraping or similar activity where prohibited by law or these Terms.
We reserve the right to restrict or terminate access to our Services for violations of these Terms.
15. Third-Party Services and Links
Our website may include services, applications, tools, or links provided by third parties.
Third-party services may operate under their own terms and privacy policies.
Tolone Beauty does not control and is not responsible for third-party websites or services except to the extent required by applicable law.
You should review the applicable terms and policies before using third-party services.
16. Shopify
Our online store is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and Services online.
Your use of certain store features may involve Shopify and other third-party service providers.
Their handling of information and provision of services may also be subject to their respective terms and privacy policies.
17. Privacy
Your submission of personal information through our website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, disclose, and otherwise process personal information.
18. Disclaimer of Warranties
To the maximum extent permitted by applicable law, our website and Services are provided on an “as available” basis.
We do not guarantee that our website will always be uninterrupted, secure, error-free, or available at all times.
Any warranties, guarantees, or consumer rights that cannot legally be excluded or limited remain unaffected.
19. Limitation of Liability
To the maximum extent permitted by applicable law, Tolone Beauty and its owners, employees, affiliates, representatives, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of our Services where such liability may lawfully be excluded.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
20. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold Tolone Beauty harmless from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful use of our Services, your material violation of these Terms, or your infringement of another person's rights.
21. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in effect.
22. Termination
These Terms remain effective while you use our Services.
We may suspend or terminate your access to our Services where permitted by law if you materially violate these Terms or engage in fraudulent, unlawful, abusive, or harmful activity.
Any provisions that by their nature should survive termination will continue to apply.
23. Entire Agreement
These Terms, together with our Privacy Policy, Shipping & Returns Policy, and any other policies or notices incorporated into these Terms, constitute the agreement between you and Tolone Beauty regarding your use of our Services, subject to applicable law.
24. Changes to These Terms
We may update these Terms from time to time to reflect changes to our Services, business practices, technology, or legal requirements.
Changes will be posted on this page. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
25. Contact Information
Questions regarding these Terms of Service can be sent to:
Tolone Beauty
Email: support@tolonebeauty.com
Phone: 240-749-0455